Terms & Conditions
A Legal Disclaimer
1. Liability:
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Limited Liability: The lodge should explicitly state that it is not liable for injuries, death, or property loss or damage sustained by guests, except in cases of gross negligence or willful misconduct.
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Assumption of Risk: Guests should be made aware that they are using the lodge's facilities and amenities at their own risk.
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Parking: Parking is not provided, the disclaimer should state that parking is at the guest's own risk.
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CCTV: If CCTV surveillance is in operation, this should be clearly stated.
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Right to Refuse Admission: The lodge should reserve the right to refuse admission to anyone.
2. Property Use:
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Specific Restrictions:
The disclaimer should outline any restrictions on the use of the lodge's facilities and property, such as limitations on commercial activities, photography, or use of equipment.
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Damage to Property:
Guests should be informed that they are responsible for any damage they cause to the property.
3. Information Accuracy:
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Website Disclaimer:
If the lodge has a website, it should include a disclaimer stating that the information provided is for general guidance only and may be subject to change or errors.
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No Warranty:
We don't provide any guarantees regarding the accuracy, completeness, or suitability of the information presented.
4. Personal Information:
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Privacy Policy:
We have a separate privacy policy that outlines how guest information is collected, used, and protected.
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Data Processing:
If the lodge uses third-party services for online bookings or other purposes, it should disclose how guest data is processed and shared.
5. General Terms:
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Acceptance of Terms:
Guests should be informed that their use of the lodge's services constitutes acceptance of the disclaimer and other terms and conditions.
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Indemnification:
The lodge may require guests to indemnify them against any claims arising from their use of the lodge's facilities or services.
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Governing Law:
The disclaimer should specify the governing law and jurisdiction for any disputes.
Example Snippets:
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"Guests staying at [BANGALORE BUNKER] acknowledge that they are using the facilities and amenities at their own risk."
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"The lodge is not responsible for any injuries, accidents, or losses that may occur on the property."
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"We reserve the right to refuse service to anyone."
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"Guests are responsible for any damage caused to the property."
Terms & Conditions - The Basics
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Check-in/Check-out:
Clearly defined check-in and check-out times are standard, with potential for late check-out fees or restrictions.
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Payment:
Payment for the stay is usually required before check-in, with options like credit cards, online payment gateways, or bank transfers.
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Cancellation Policy:
Cancellation policies are common, with varying refund or retention policies depending on the timing of cancellation.
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House Rules:
These include restrictions on smoking indoors, pets, and bringing strangers into the lodge. Guests are expected to maintain cleanliness and respect the property.
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Liability:
Guests are generally responsible for any damage to the property caused by them or their belongings. They may also be liable for injuries to other guests or staff if caused by their negligence.
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Food and Beverage:
Outside food is allowed, to be consumed only in the common area and not to have in the bed space.
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Security:
Guests are usually required to produce identification at check-in, and may be subject to security measures like bag searches.
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Internet Usage:
Wi-Fi is provided, guests are usually responsible for their internet usage, including ensuring it complies with laws and doesn't introduce viruses or harmful content.
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Force Majeure:
Clauses may cover unforeseen circumstances like natural disasters that prevent the lodge from fulfilling its obligations.
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Dispute Resolution:
Terms often outline how disputes will be handled, which may include negotiation, mediation, or legal proceedings.
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Example clauses:
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"Guests are required to maintain a reasonable level of cleanliness and hygiene throughout their stay".
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"The lodge is not responsible for any loss or damage to personal belongings left unattended on the premises".
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"Any violation of the house rules may result in immediate eviction without a refund".
What to Include in the T&C Document
Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more.
